Ensuring that your information is private and secure

Minesoft wants to protect its clients’ privacy and will use best efforts to keep confidential the contents of any searches conducted. When using Minesoft products, information is captured on the server relating to use of the search engine but no attempt is made to systematically monitor individual users or IP addresses, or the actions they perform. We may use statistics regarding usage for product development purposes, but they do not include any personally identifiable information about individual users.

Minesoft online products may contain links to other websites of interest which are operated by third parties, for which Minesoft cannot be held responsible.

We are committed to ensuring that your information is private and secure. In order to prevent any unauthorised access or disclosure, we implement suitable physical, electronic, and managerial procedures to safeguard the information entered into our products. Information related to the PatBase database is stored on physical servers located in a state-of-the-art data centre in the U.K. with restricted access and appropriate monitoring systems in place, and we use a variety of technical security measures to secure your data.

A secure search (encrypted) option is offered for our online products to help protect your information from accidental loss, unauthorized access, use or disclosure. Access to some of our products and services may be password protected. We advise that you refrain from sharing your Username(s) and Password(s) with others, and log out of the service at the end of each session.

We will not share, sell or distribute your data to third parties unless we have your permission or are required by law to do so. We do not store credit cards details. For any specific queries relating to privacy, please contact Minesoft.

Minesoft Limited is registered in England, company number: 3237682,
registered office: Boston House, Little Green, Richmond, TW9 1QE.
Registered for VAT, number: 681253339.