Mie Rasmussen, Head of Support and Training explains how Minesoft is using online training solutions to assist users while working from home.
This year, the way we do training has changed quite dramatically. Previously, the Minesoft Support team provided a lot of in-house training and held bi-annual PatBase Training courses across Europe every spring and autumn. With travel still limited and many people working from home, we have been focussing our efforts on virtual training and building our suite of e-learning solutions instead. We look forward to restarting customer visits and European training courses as soon as it is possible to responsibly travel abroad again. In the meantime, the Minesoft Support are running free module-based training sessions which are already proving to be extremely popular. The sessions will be run as a 1:1 or group training with a member of Minesoft’s experienced support team.